Frequently asked questions

Have a question about our gelato, ingredients, or how to order? You're in the right place.

If you don't see your question?
thegelatolabatx@gmail.com

About Gelato

What is gelato and how is it different from ice cream?

Gelato is Italy's version of ice cream — but the two are quite different. Gelato is churned more slowly, which incorporates less air and creates a denser, creamier texture. It's also served at a slightly warmer temperature, which makes the flavors more vivid and intense. At The Gelato Lab, we use traditional Italian slow-churning methods to get that authentic texture right.

Is gelato healthier than ice cream?

Traditional gelato typically has less fat than American-style ice cream because it uses more milk and less cream. It also tends to have less air churned in, making it denser. At The Gelato Lab, we use natural ingredients and make every batch from scratch — no artificial additives or premade bases.

Do you make your gelato from scratch?

es — every batch, every day. We never use premade bases or commercial mixes. Every flavor is built from scratch in our Round Rock kitchen using real dairy, fresh fruit, and imported ingredients like our Ecuadorian Rainforest chocolate and pure pistachio paste.

What is gelato and how is it different from ice cream?

Gelato is Italy's version of ice cream — but the two are quite different. Gelato is churned more slowly, which incorporates less air and creates a denser, creamier texture. It's also served at a slightly warmer temperature, which makes the flavors more vivid and intense. At The Gelato Lab, we use traditional Italian slow-churning methods to get that authentic texture right.

Is The Gelato Lab an ice cream shop?

Yes — we're Round Rock's family-owned gelato and ice cream shop. Gelato is the Italian form of ice cream: slower-churned, denser, and made with higher-quality ingredients. If you're searching for the best ice cream near you in Round Rock, Pflugerville or the Austin area, The Gelato Lab is your answer.

Dietary options

Do you have dairy-free gelato options?

We carry dairy-free sorbettos including our signature Maracumango (passion fruit and mango) and rotating seasonal flavors like watermelon, lemon, and raspberry. All of our dairy-free options are also vegan.

Is your gelato gluten-free?

Several of our flavors are gluten-free, including Rainforest Chocolate, Vanilla, and Stracciatella. Flavors containing cookies or graham crackers (like Oreo or Triple Berry Cheesecake) contain wheat. Every flavor is labeled with allergen information in our shop.

Does your gelato contain eggs?

No. Our gelato recipes are based on dairy and do not include eggs. The exception is our Vanilla flavor, which does contain eggs.

Does your gelato contain gelatin or pork products?

No. Gelato is Italian for ice cream and is made primarily from dairy — milk and cream. We do not use gelatin or any pork-derived ingredients.

Do you have options for vegans?

Yes. All of our dairy-free sorbettos are also vegan. Ask in-store for today's vegan-friendly selections, or check our Instagram @thegelatolabtx for daily updates.

Ordering & Products

Can I order gelato for pick-up online?

Yes — you can place pick-up orders directly through our website.

Can I order a custom gelato cake?

Yes. We make custom handcrafted gelato cakes for birthdays, anniversaries, and special occasions. Please contact us at least 72 hours in advance at (512) 975-9670 or thegelatolabatx@gmail.com to place your order.

Do you offer catering for events?

Yes. We cater corporate events, birthday parties, weddings, quinceañeras, and private gatherings across Round Rock and the greater Austin area. Contact us to discuss your event.

Do you offer gift cards?

Yes — gift cards are available in our shop and online.

Do you offer wholesale gelato?

Yes. We offer wholesale options for businesses. Contact us at thegelatolabatx@gmail.com for pricing and availability.

Location & Hours

Where is The Gelato Lab located?

We're at 1500 S A.W. Grimes Blvd, Suite 160, Round Rock, TX 78664 — right behind the Clay Madsen Recreation Center, close to Old Settlers Park, Dell Diamond, and Kalahari Resort. Plenty of parking available.

What are your hours?

Our opening hours are:

Mon - Thu 2-9:30pm
Fri Sat 12-10:00pm
Sun 12-9:30pm​

Holiday hours are updated in our Google profilre

What flavors do you have today?

Our menu rotates seasonally. For the most current flavor lineup, follow us on Instagram @thegelatolabtx

What local attractions are near The Gelato Lab?

We're located right behind the Clay Madsen Recreation Center, very close to the Park for All Abilities and the Rabb House. We're also a 5-minute drive from Old Settlers Park, Dell Diamond, and Kalahari Resort — a perfect stop before or after a game or a day out with the family.

About Events

Do you host private events?

Yes. We offer private in-shop events for birthdays and celebrations, as well as off-site gelato experiences for corporate events and private parties across Round Rock and the greater Austin area. Fill out our event inquiry form to get started.

Can you bring gelato to our corporate event or office?

Absolutely. We bring our handcrafted gelato directly to your location — office, venue, or private space. It's a unique, memorable experience for teams and clients. Contact us through our Events page to discuss your needs.